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Story
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Resolution: Done
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Normal
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None
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None
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None
version: master
page: helpdesk
Please add instructions to this page on how to CC people on tickets. With RT it was trivially obvious how to add additional people to the email but with the new system I have been unable to figure out how to notify impacted users of ticket updates.
In case Jira didn't capture the URL: https://docs.releng.linuxfoundation.org/en/latest/helpdesk.html
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